Frequently Asked Questions (FAQ)
1. What is Lahar Jewels?
Lahar Jewels is an online e-commerce platform based in Khamgaon, Maharashtra, India, offering a diverse collection of exquisite jewelry pieces crafted with precision and passion.
2. What types of jewelry do you offer?
We offer a wide range of jewelry, including bridal sets, diamond jewelry, gold designs, fashion pieces, and more, catering to various tastes and preferences.
3. How can I contact Lahar Jewels?
You can reach us via phone at 9422163332 or 9422943387, or email us at agrawaljwellers@gmail.com. Our physical address is Farshi, Main Road, Khamgaon, Maharashtra, India.
4. Do you offer customization services?
Yes, we provide customization services for select jewelry pieces. Feel free to contact us to discuss your specific requirements, and we will be happy to assist you.
5. What payment methods do you accept?
We accept a variety of payment methods, including credit/debit cards, net banking, and cash on delivery (COD) for eligible orders, providing convenience and flexibility to our customers.
6. What is your shipping policy?
We offer nationwide shipping within India. Shipping fees and delivery times may vary depending on your location and the chosen shipping method.
7. Do you offer international shipping?
Currently, we only ship within India. However, we are continuously exploring opportunities to expand our shipping services to international destinations.
8. What is your return and exchange policy?
We strive to ensure customer satisfaction, and if you are not entirely satisfied with your purchase, you may be eligible for returns or exchanges within a specified timeframe. Please refer to our Return Policy for detailed information.
9. Are your products hallmarked and certified?
Yes, all our gold and diamond jewelry products are hallmarked and certified to guarantee authenticity and quality, providing our customers with peace of mind.
10. How can I stay updated on new arrivals and promotions?
To stay informed about our latest collections, special offers, and promotions, you can subscribe to our newsletter or follow us on social media platforms.
If you have any further questions or inquiries, please do not hesitate to contact us. We are dedicated to serving your jewelry needs and ensuring a delightful shopping experience.